![]() You know something’s wrong when users are freezing their gadgets to fix an issue. Back in February, Microsoft said it was closely monitoring the situation, and the company came to the conclusion that there’s no convenient fix. The annoying flickering has been well-documented on Microsoft’s support forums, with some users taking drastic steps like putting their Surface Pro 4 in a freezer to temporarily fix the issue. “We have heard your feedback and after careful examination, have determined that a small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,” the company said on its support page with details on the program. Any Surface Pro 4 units experiencing the problem will be covered for up to three years from the time of original purchase. Microsoft is formally launching a replacement program for Surface Pro 4 devices affected by screen flickering. ![]()
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